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As artificial intelligence continues to evolve, the traditional IT help desk is undergoing a significant transformation. This article explores how AI and human collaboration is shaping the future of IT support, creating more efficient resolution pathways while maintaining the personal touch that complex issues require.
With ransomware attacks becoming increasingly sophisticated, organizations need robust prevention strategies. This comprehensive guide outlines essential measures for protecting your business data, including advanced backup solutions, security awareness training, and incident response planning to ensure business continuity.